ajio seller support number

 

Welcome to our comprehensive guide on Ajio Seller Support Number, where we provide you with all the information you need to know about how to contact Ajio's seller support team.

At Ajio, we understand that as a seller, your time is valuable, and any issues you face need to be resolved quickly to avoid any disruptions to your business. That's why we have a dedicated seller support team available to assist you with any queries or concerns you may have.

In this article, we'll cover everything from how to contact our seller support team, to the types of issues they can assist with, and how to escalate any unresolved issues. Let's dive in!

How to Contact Ajio Seller Support Team?

There are several ways to get in touch with our seller support team, depending on the type of issue you are facing. Here are the different channels through which you can contact us:

1. Phone Support: You can reach out to our seller support team via phone by calling our toll-free number at 1800-419-8998. Our support team is available from 8 am to 8 pm, seven days a week.

2. Email Support: If you prefer to reach out to us via email, you can send an email to sellersupport@ajio.com. Our team will respond to your email within 24-48 hours.

3. Chat Support: We also offer chat support through our seller portal. Simply log in to your account, and click on the chat icon to start a conversation with our support team.

Types of Issues Seller Support Can Assist With

Our seller support team can assist you with a wide range of issues, including:

1. Account Management: If you have any issues related to your account, such as account verification, account suspension, or updating your account details, our support team can assist you.

2. Order Management: If you have any issues related to order fulfillment, cancellations, returns, or refunds, our support team can help you resolve these issues quickly.

3. Payment and Settlements: If you have any issues related to payments, such as delayed payments, incorrect settlements, or payment disputes, our team can assist you in resolving these issues.

4. Catalog Management: If you have any issues related to product listing, updating product information, or managing your product inventory, our support team can assist you.

5. Shipping and Logistics: If you have any issues related to shipping and logistics, such as tracking orders or delivery issues, our support team can help you resolve these issues.

Escalating Unresolved Issues

In the rare event that your issue is not resolved by our seller support team, you can escalate the issue to our senior management team. Here's how you can do it:

1. Email: You can send an email to sellersupportescalation@ajio.com, explaining your issue and why you were not satisfied with the resolution provided by our seller support team.

2. Phone: You can call our toll-free number and ask to speak to a senior manager. Our support team will connect you with the appropriate person.

Conclusion

In conclusion, at Ajio, we take seller support seriously, and our dedicated team is available to assist you with any issues you may face. Whether you prefer to reach out to us via phone, email, or chat, our team is always ready to assist you. And if you ever have any unresolved issues, you can escalate them to our senior management team for a resolution.

We hope this guide has been helpful in providing you with all the information you need to contact Ajio's seller support team. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

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